Privacy Policy

Effective Date: 20/04/2025

ADHD & Autism Assessments Australia (“we,” “us,” “our”) is committed to protecting your privacy and managing your personal and health information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect
We may collect the following types of personal and sensitive information:

Name, contact details, and date of birth
Medical and mental health history
Assessment data and clinical notes
Billing and appointment details
Website usage data (e.g., via cookies or analytics)

2. How We Collect Information
We collect information through:

Online forms and assessments
Telehealth sessions and emails
Website interactions
Direct communication with you

You provide this information voluntarily and with your consent.

3. Why We Collect It
We use your information to:

Provide psychological assessments
Create reports and support documentation
Communicate with you during the process
Fulfil legal and ethical responsibilities
Improve our services and website

We will never sell your personal information.

4. Storage and Security
All information is stored securely using:

Password-protected systems
Encrypted communication where applicable
Secure forms via Wix, Halaxy & Google forms.

We follow strict clinical and ethical protocols to keep your data safe.

5. Disclosure
We only share your information:

With your consent (e.g., GP, NDIS, third parties)
When legally required
In cases of safety or duty of care

6. Access & Correction
You can:

Request access to your personal information
Ask for corrections to be made if needed

To do so, email us at info@adhdautism.com.au.

7. Website Cookies & Analytics
We use cookies and Wix’s built-in analytics to understand how people use our site and to improve functionality. You may disable cookies via your browser if you prefer.

8. Telehealth & Online Services
All assessments are delivered online using secure, private platforms. We take every step to protect your privacy in virtual settings.

9. Questions or Concerns?
If you have any questions or concerns about your privacy, please contact us at:
📧 info@adhdautism.com.au

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
🌐 www.oaic.gov.au | ☎ 1300 363 992

10. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on this page.